Department issues several types of service advisories, some for the protection
of the customers and others just to keep the public informed of activities that
may impact their water service.
Department issues service advisories of two types, an emergency situation or a
planned outage for construction or repairs. There are no sewer advisories.
There are no
boil advisories at this time.
Department issues precautionary boil water advisories when a loss of pressure
in the water main can potentially contaminate the water. Although these
advisories can be inconvenient they are issued for your protection. If you are
under a Boil Advisory, you should boil vigorously for three minutes any water
used for drinking, cooking, brushing teeth, making ice, or other consumption.
You do not need to boil water for bathing, washing dishes, laundry, or other
There are no
schedule service outages at this time.
outages are normally the result of an unexpected water line break or a natural
disaster that causes a power outage. Many of the unexpected line breaks are the
result of construction activity near the water line. Remember state law
requires any one to call the utility protection service before digging so that
all utilities in the area can be located. This is primary for your safety, but
it also reduces the service interruptions for your neighbors. There are other
occasions when the outage could be part of scheduled system maintenance. The
Water Department is proud of our good record of keeping the water flowing.
Please call the business office whenever you see a leak.
Department normally flushes the system mains in spring and summer by running
water out the fire hydrants. This process accomplishes two things. First,
opening a hydrant increases the velocity of the water moving through the water
lines and causes any sediment that may have settled in the line to be moved out
through the hydrant. One of the side effects is that if a customer happens to
draw water while the cloudy water is moving past their service connection some
of the cloudy water will be drawn into the service line. To reduce the chance
of getting cloudy water, a customer should avoid using water while the crew is
flushing in the neighborhood, especially do not wash laundry. After the crew
has finished flushing in the neighborhood, the customer should open a faucet
and let the water runs for a few minutes to ensure there is no cloudy water in
the service line. Second, the flushing activities are also an opportunity to
exercise each fire hydrant and check for needed maintenance so the hydrants
will be ready to use in an emergency.
areas will be flushed on 3/27/17 & 3/28/17. Olde Falls Rd, Arc Dr, Valley
View Dr, Shady Lane, Village Dr, Sunrise Dr, Sunset Cir, Ivy Cir, Colburn Dr,
Donovan Dr, Bart Cir, Corvus Dr, Kearns Dr, Newark Rd, Harmony Ln, Dillon
Acres, Holbein Dr & Twin Ponds Sub Division. Check water for discoloration
before doing laundry.